Privacy policy

What we collect

The details you give us through our forms, WhatsApp or email: your name, email, phone number, company information and messages. We also record basic, cookie-free visit statistics.

Why we use it

To answer you, to contact you about Flying Frog, and to prepare a proposal when you ask for one. We do not sell your data.

WhatsApp assistant

Messages you send to our WhatsApp number are answered first by an automated assistant. The text of your messages is processed by an AI model provider acting on our behalf, outside mainland China. Please do not send identity documents or financial records by WhatsApp before you are a client; we will give you a secure way to share them.

Where it is stored

On our hosting provider's infrastructure and in our business email system.

How long

Waitlist and enquiry data are kept until launch plus twelve months, unless you become a client or ask us to delete them earlier.

Your rights

You can ask to see, correct or delete your data at any time by writing to hello@flyingfrog.ae.